At MCW Cassino, your personal information is treated as a trust. We explain clearly what data we collect, why we collect it, and how we keep it secure — all in straightforward terms.
MCW Cassino's privacy policy applies to all services on the platform — from browsing the website and creating an account to making transactions and playing games.
MCW Cassino has established itself as a trusted gaming platform for players in Bangladesh. At the heart of that trust is the protection of your personal information. We believe that when a player shares their data with us, it represents a relationship of trust — and safeguarding that trust is our responsibility.
This privacy policy clearly sets out what data MCW Cassino collects, why it collects it, where it is stored, and how it is kept secure. It also outlines your rights as a user — helping you stay informed every step of the way.
MCW Cassino collects only the information that is strictly necessary. No excessive or irrelevant data is gathered. Details are provided below:
| Data Type | Example | At the Time of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration & KYC Verification |
| Contact Information | Mobile number, email address | At the Time of Account Registration |
| Financial Information | Mobile Pay/Nagad number, bank account details | On Deposits & Withdrawals |
| Device Information | IP address, browser type, operating system | Automatically at the start of each session |
| Usage Data | Gaming history, transaction records, login timestamps | While Using the Platform |
We collect this information directly from you, from your device, and through our systems. We do not purchase or obtain your data from any third party.
MCW Cassino uses your information only for legitimate and necessary purposes. Your data is never used for anything else without your consent. The primary purposes are:
If you no longer wish to receive marketing messages, simply let us know through the help center at any time and we will stop them.
MCW Cassino's website and app use cookies — small text files stored on your device that help improve your browsing experience.
Cookies We Use:
You can manage cookies through your browser settings. However, disabling essential cookies may affect how the platform functions.
MCW Cassino never sells your personal data. Information is shared only in specific circumstances and to a limited extent:
Even when data is shared with third parties, they are not permitted to use it for their own purposes. This is explicitly prohibited under our agreements.
MCW Cassino retains your information for a defined period based on operational requirements. All data is kept securely for as long as your account remains active.
After the retention period, your data is permanently deleted or fully anonymized so you cannot be identified in any way.
MCW Cassino believes every member should have full control over their own data. That is why we provide you with the following rights:
To find out what information we hold about you, submit a request to our Help Center. You will receive a response within 30 business days.
If any of your information is incorrect, you may request a correction. Your details will be updated following the necessary verification.
After closing your account, you may request deletion of your data. However, certain information may need to be retained due to legal obligations.
You can opt out of your data being used for marketing or analytics purposes at any time.
You may request a copy of your data in a structured format for use elsewhere.
MCW Cassino does not collect data from anyone under the age of 18, and services are not provided to minors. Age verification is carried out at the time of registration.
If we ever become aware that we hold data belonging to a minor, it will be permanently deleted immediately and the associated account will be closed.
MCW Cassino uses the highest industry-standard technology to protect your data. Our security infrastructure includes:
In the event of a data breach, affected members will be notified within 72 hours and immediate steps will be taken to resolve the issue.
MCW Cassino may update this Privacy Policy from time to time. If any significant changes are made, you will be notified in advance via email or an in-app notification.
For minor changes, only the "Last Updated" date on this page will be revised. Continued use of the platform after any policy update constitutes your acceptance of the revised terms.
Contact us for any questions, requests, or complaints regarding our privacy policy. Our dedicated privacy team is always ready to respond to your message.
We typically respond to all requests within 48 hours. Complex cases may take up to 30 business days.
Protection at every layer, transparency at every step
Every transaction and personal detail you share is protected by bank-grade 256-bit SSL encryption — virtually impossible for hackers to breach.
MCW Cassino never sells your data to advertisers or data brokers. This commitment is a core part of our business values.
Only authorized personnel may access your data, and only for necessary purposes. Every access is logged and regularly monitored.
Independent cybersecurity experts regularly audit our systems for vulnerabilities. Any issues found are resolved promptly.
Once the retention period expires, your data is automatically deleted or fully anonymized. No outdated information is stored unnecessarily.
In the event of any security incident, affected members are notified within 72 hours. We don't hide issues — we fix them fast.
Your privacy is our top priority at MCW Cassino. Join today and enjoy a safe gaming experience.